How Drink-IT's Delivery App saves time and improves performances
Learn how, Belgian Brewer Omer Van der Ghinste, utilizes Drink-IT's Delivery App to save time and improve performance.
Brewery Omer Vander Ghinste is the brewery of fine Belgium beers like OMER, Traditional Blond, LeFort, VenderGhinste RoodBruin, …
When Omer Vander Ghinste started the brewery in 1892, he gave his beers his own name, which was common in those days. The brewery was successively managed by Omer (1892 – 1929), Omer Remi (1929 – 1961), and Omer (1961 – 2007). Today the management and the well-preserved secrets are in the hands of Omer Jean Vander Ghinste. A fun fact – it’s a family tradition to give the eldest son of the family the same first name: Omer.
Challenge
Managing delivery services can be very time consuming and challenging to track the process. Omer Vander Ghinste has daily, at least six delivery trucks on the road. Before implementing the Delivery App, developed by Drink-IT, Omer Vander Ghinste managed the delivery process manually, with delivery note’s, route reports, with the challenges being:
• A high amount of paperwork during delivery
• No clear insights on deliverables and empty goods per customer
• No data integration between back-office and warehouse; manual processing of paperwork per customer
Omer Vander Ghinste was looking for a solution that would be streamlined and reduce administrative tasks to eliminate these pain points. Besides that, the company needed a solution that would connect to their back-end.
How Drink-IT helped
From the beginning, the Microsoft Power App solution stood out as an intuitive and easy-to-use solution to manage Omer Vander Ghinste delivery process. Thanks to the customized and user-friendly interface, Drink-IT Delivery App was adopted quickly and is now used by Omer Vander Ghinste for all their deliveries.
Using Drink-IT Delivery App, the drivers of Omer Vander Ghinste get their route and deliveries of the day when they log into the application. Now, the drivers can easily update the information in the Delivery App, regardless of their location.
One central place for peace of mind: Omer Vander Ghinste does not have to worry about data errors or lost data. All data is stored with Drink-IT and integrates seamlessly with the Delivery App. The ability to plan routes directly out of the back-end makes it much easier to plan drivers and deliveries.
Benefits for Omer Vander Ghinste
Drink-IT has helped Omer Vander Ghinste employees and drivers save time and improve performance. Omer Vander Ghinste uses Drink-IT’s Delivery App to streamline their delivery process and track the time, cost, and empty goods. The Delivery App has given them clarity on deliveries and the price. It helps them speed up the time of general administration and provide them with the data they need to process.
Delivery App Functionality Flow
Every driver can log in with his dedicated account. Here he can see which route he should drive. The customer orders on this route are sorted based on the sequence decided in the back-office. Once he starts, he will fill in his starting mileage; timestamps registered at the start and end of the route and the customer site. This can be used later for reporting purposes. At the customer site, the driver now has an overview of all the goods he needs to deliver. He can easily register the delivered goods or alter the quantities if the customer doesn’t want all the goods anymore. If the customer has returns, the driver can quickly write those as well. In case the customer needs to pay the driver, the driver will navigate to a payment screen where to total amount to pay is calculated, including the returned items. Signatures of both the driver and the customer are recorded. Lastly, when arriving back at the warehouse, the unloading is registered by a warehouse employee, who also signs for receipt of all returned goods after unloading.
